Work in the people business
A people-first company, Chick-fil-A La Plata is committed to enhancing the lives of those around us through delicious food and top tier experiences.
We keep the needs of our people and our customers at the heart of our work, doing what is best for the business and best for them.
We're an inclusive culture that leverages the strengths of our diverse talent to innovate and maximize our care for each other.
We model our Purpose every day, and supporting each other's efforts to be good stewards who create a positive impact.
We find energy in adapting and reinventing how we do things, from the way we work to how we care for others.
| Department: | Front of House Operations |
| Location: | La Plata, MD |
Job Summary:
We are looking for a Customer Service Professional to join us as an entry-level team member for the front of house operations. This role involves order taking, processing payments, utilizing suggestive selling skills, creating beverages, and delivering food to guests. The ideal candidate will provide exceptional service to ensure customer satisfaction.
Responsibilities:
- Take customer orders and process payments accurately
- Utilize suggestive selling techniques to enhance the customer experience
- Create a variety of beverages according to customer preferences
- Follow company communication procedures and guidelines
Qualifications:
- Previous experience in customer service is a plus
- Proficiency in handling cash and digital payments
- Strong customer service orientation and adaptability to different personalities
- Excellent verbal communication and presentation skills
- Ability to prioritize tasks, multitask, and manage time efficiently
